This website is operated by Gianluca Giordano, trading as Inner Growth Pathways, a private psychotherapy practice based in Warnham, Horsham, West Sussex. Gianluca Giordano is the Data Controller for the purposes of the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Contact details: Gianluca Giordano 16 Church Street, Warnham, Horsham, West Sussex, RH12 3QW Email: lucaconci.giordano2@googlemail.com Telephone: 07717 783 984Massa tempor 

Contact form submissions

When you complete the contact form on this website, the following information is collected:

• Your name
• Your email address
• Your phone number
• The content of your message

This information is sent directly to Gianluca Giordano's email inbox and is used solely for the purpose of responding to your enquiry. It is not stored on this website, shared with third parties, or used for marketing purposes.

The legal basis for processing this data is legitimate interest (Article 6(1)(f) UK GDPR) — specifically, to respond to an enquiry you have chosen to make.

Website analytics

This website uses two analytics tools to help understand how visitors use the site:

• IONOS SiteAnalytics — provided by IONOS, the website hosting platform
• Google Analytics — provided by Google LLC

These tools collect anonymised data about how visitors interact with the website, including pages visited, time spent on the site, and general geographic location. This data does not identify you personally and is used only to improve the website.

Google Analytics may transfer data outside the UK. Google LLC is certified under the EU-US Data Privacy Framework and implements appropriate safeguards for such transfers. For more information, see Google's Privacy Policy at policies.google.com/privacy.

The legal basis for analytics processing is legitimate interest (Article 6(1)(f) UK GDPR).

Cookies 

This website uses cookies — small text files placed on your device when you visit. The cookies used on this site are:

Strictly necessary cookies — these are set automatically by IONOS to make the website function correctly. They do not collect personal data and cannot be switched off.

Analytics cookies — IONOS SiteAnalytics and Google Analytics set these to collect anonymised information about how you use the site. You can decline these when the cookie consent banner appears, or change your preferences at any time via the Privacy Settings link at the bottom of the page.

We do not use advertising cookies or any cookies that track you across other websites.

How long do I keep your data

• Contact form enquiries — emails received via the contact form are retained for as long as is necessary to respond to your enquiry and, if you become a client, for the duration of the therapeutic relationship and up to seven years thereafter in line with professional practice guidelines.
• Analytics data — anonymised analytics data is retained in accordance with the default retention settings of IONOS SiteAnalytics and Google Analytics.

 Sharing your data

Your personal data is never sold, rented, or shared with third parties for marketing purposes. Data may be shared only in the following limited circumstances:

• With IONOS, as the website hosting provider, solely for the purpose of operating this website
• With Google, solely for the purpose of website analytics
• Where required by law or a regulatory body
• In a genuine safeguarding situation, where there is risk of serious harm to you or another person

Your rights

Under UK GDPR you have the following rights regarding your personal data:

• The right to access — you can request a copy of the personal data held about you
• The right to rectification — you can ask us to correct inaccurate data
• The right to erasure — you can ask us to delete your data where there is no legitimate reason to continue holding it
• The right to restrict processing — you can ask us to limit how your data is used
• The right to object — you can object to processing based on legitimate interest
• The right to data portability — you can request your data in a portable format

To exercise any of these rights, please contact: Email: lucaconci.giordano2@googlemail.com Telephone: 07717 783 984

We will respond to all requests within one calendar month.

The right to complain

If you are unhappy with how your personal data has been handled, you have the right to lodge a complaint with the UK's data protection regulator:

Information Commissioner's Office (ICO) Website: www.ico.org.uk Telephone: 0303 123 1113

We would always appreciate the opportunity to address your concerns directly before you contact the ICO, so please do get in touch with us in the first instance.